Shipping & Returns
It takes 45 days for us to custom-make an order and minimum of 5-10 days to deliver to the provided shipping address. The number may vary due to the courier services and location. We at TisaStudio will make sure that your package reaches to you in the most safest and fastest way we can.
Domestic Shipping charges will be applicable depending on the volumetric dimensions / weights, whichever is higher.
For international orders shipping charge of USD 80/ Euros 72/ INR 6000/- amongst others will be applicable depending on the volumetric dimensions / weights, whichever is higher
Return & Exchange Policy
We want you to love what you purchase, but if something isn’t right do let us know.
In the unlikely event that something you ordered from tisastudio.in is damaged or defective, or if product delivered is different from what you had expected in size or style, please contact us on tisastudio.in to assist you on the same.
No exchange no refund policy
We do not offer merchandise exchanges on orders shipped internationally. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, please reach out to us at orders@tisastudio within 48 hours of receiving the order.
No Refunds on international orders including duties, taxes and tariffs paid by customer.
Duties & Taxes
All of Tisa Studio orders are shipped internationally from our warehouse in Mumbai, India to your provided shipping address. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, the customer will be responsible for paying these additional fees. Tisa Studio and the courier service takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address, and will not provide any refunds in such cases.Please contact our customer care for further assistance at orders@ tisastudio.in / Call or WhatsApp us on +91 9769946161 at 11 am – 7:00 pm IST ( Tuesday to Sunday) except all national holidays or email us on info@ tisastudio.in